Returns & Refunds Policy
🔄 Returns & Refunds Policy
Your Space, but Nu.
At NuSpace Living, we want you to love your modern living space. If something isn’t right, we’re here to make it simple.
✅ Eligibility for Returns
We accept returns under the following conditions:
-
Item must be unused, undamaged, and in its original packaging.
-
Return must be requested within 30 days of delivery.
-
Proof of purchase (order number or receipt) is required.
💸 Refunds
-
Once your return is received and inspected, we’ll notify you by email.
-
If approved, your refund will be processed back to your original payment method within 5–7 business days.
-
Shipping costs (if any) are non-refundable.
📦 Exchanges
We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.
🚚 Return Shipping
-
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
-
To start a return, contact us at support@nuspaceliving.com and we’ll provide the return instructions.
⚠️ Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
-
Clearance or final sale items
-
Gift cards
-
Customized or special-order items
❓ Questions
Need help with a return? Reach out at support@nuspaceliving.com — we’re here to help.